Please contact the box office on 01227 287234 to book a wheelchair space.

Children under 18 months of age that do not require a separate seat are classed as babes on laps and no ticket it required.

Mask wearing is mandatory throughout the building including when watching the show unless medically exempt.

All communal spaces are cleaned thoroughly before and after every event.  There is a fresh air flow in the auditorium and foyer.

FAQs

Who is covered by a concession rate?
If you are a student in full time education or over 65 years of age you are covered by a concession rate if applicable.  Children are 18 months – 15 years.

How do I get new copies of my e-tickets?
Drop us a line 01227 287234 or email [email protected] we can resend you a copy of your e-tickets.

Do I need to wear a mask?
Mask wearing is mandatory throughout (unless exempt) to help keep everyone safe.

What happens if I need to isolate?
We are not able to offer refunds if you are unable to attend the performance. However, tickets can be exchanged for an alternative date of the same performance (subject to availability).  If a show is sold out, we can also offer your seats for re-sale, although this is not guaranteed.

What is your refund policy?
We are not able to offer refunds if you are unable to attend the performance. We will endeavour to exchange your tickets for an alternative date of the same performance (subject to availability).  If a show is sold out, we can also offer your seats for re-sale, although this is not guaranteed.

If you have any questions, please do not hesitate to email the theatre [email protected]